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The new generation of services to meet the transformation challenges, businesses face in the digital age.

SERVICES

OUTSOURCING

What is Business Process Outsourcing?

BPO is contracting a third-party provider to accomplice different tasks for your business, so you can cut your company costs and focus completely on your core operations. Outsourcing includes the coverage of a full service by a full team or a dedicated company. This way, Outsourcing ensures the completion of a full project, which is more complex than several tasks.

When to Outsource?

  1. When it is optimal for you to hire services and processes.
  2. When in look for experienced staff under their current manager.
  3. When you don’t have time to keep an eye on daily tasks.
  4. When you cannot provide the workspace.
  5. When training your in-house staff will not render immediate benefits.
  6. When hiring in-house staff adds to the costs.
  7. When you cannot keep up with necessary trainings to improve work quality and employee satisfaction.
  8. When wanting to remain focused and undistracted from core business operations.
Costumer Services

Costumer Services

Providing support and assistance to customers. Customer Support Service is the strong link between the company’s reputation and the
Tech & Innovation

Tech & Innovation

Technology and Innovation is the new technological developments and combinations of existing technologies. Most significantly during
Digital Marketing Services

Digital Marketing Services

Digital communication gave rise to Digital Marketing Services as a specific way for brands to communicate services and processes to existing
Consumer Services

Consumer Services

Providing support and assistance to customers. customer support service is the strong link between the

OUTSTAFFING

What Is Outstaffing?

Outstaffing is a remote dedicated team of professionals hired to work for your business. Outstaffing team is a part of an in-house team located at a remote location. Outstaffing allows the manager or the company to virtually hire extra staff up to full time while the staff remains in their original workplace. This way, the remote employer does not have to worry about the logistics and its costs. It also allows for remote employment wherever the required service is optimal. Practically, Outstaffing is remote workforce that works directly for your company.

When to Outstaff?

  1. When in look for experienced staff
  2. When training your in-house staff will not render immediate benefits
  3. When hiring in-house staff adds to the project cost
  4. When the project or task is short to mid-term
  5. When you cannot provide the workspace, insurance etc.
  6. When you need to constantly change the number of team members
  7. When daily contact with the team members is a must
Back Office

Back Office

Back-office outsourcing is where the back-office functions are outsourced to a third-party company that is specialized in handling all BPO operations. Back Office
Data Analytics/ Data - Entry

Data Analytics/ Data - Entry

RESEARCH AND DATA ANALYSIS: Analytical Reports is a type of a business report that uses qualitative and quantitative company
Bookkeeping

Bookkeeping

Bookkeeping as a process of Data Analytics allows a business to contract a third-party company in providing services that
Virtual Assistant

Virtual Assistant

Virtual assistant can operate as an executive assistant, administrative assistant or personal assistant. handling small, menial tasks such as

ABOUT US

Vigàn Solutions is a branch of Vigàn Investment. It is the continuation of strong ties of collaboration between agile and young experts in overcoming market challenges. Eventually, the values and the work of these young and passionate staff members- now, partners- grew to be a company on its own right. Vigàn Solutions shares much of its core values and spirit with Vigàn Investment while emphasizing the youth as the driving force in generating practical and authentic solutions. We came into the business to create a legacy to bring values. Above all, we don’t see problems, we see situations and challenges. This way, we provide solutions.

OUR APPROACH

01.
Evaluate

We believe that informed decision making enhances our understanding of your business and work and, ultimately, helps to guide our solution oriented thinking. Evaluation is not a one-time event. For Vigàn, it is an ongoing process of collecting information and using that information to deploy resources most effectively.






02.
Analyze

The first phase is a workshop in order to obtain an overview of the business problem and the data available. This phase includes estimating potentials and risks. It’s really important for us to get to know what you do and how you work. After that the relevant data is extracted together with in-house experts. After a usually time consuming data processing Vigàn performs the analysis, applying various tools and algorithms to reveal and visualize process relationships, risks and opportunities.

03.
Develop suitable proposal

The best results come with a long-term vision. While quicks wins are great, they can come at the cost of short-term thinking. We come up with business proposals and solutions with the future in mind. A brand encompasses your values today and tomorrow. We provide services that better fit your resources and render solutions that build your credibility over time. Our solutions scale with the growth of your business overtime.

04.
Planning and Application

We stick with you through the application of the effective solutions we have developed for you. Vigàn offers and support through the process of making reality the goals that you have set for yourself. Our solutions are fast, cost cutting and creative. We do not strive to only expand to better ways their current product or services, but also create and offer new paths for business development. Their success is also ours.

05.
Become a Partner

We work side by side with clients to achieve common goals. Our commitment to clients is a strong push that keeps us moving forward and extend their business by embracing technology developing strong partnership and providing the highest levels of customer satisfaction. We help you save time and make money, which for us are two key factors achieving. Our teams collaborate with clients to bring into focus their most valuable assets.

04.
Planning and Application

We stick with you through the application of the effective solutions we have developed for you. Vigàn offers and support through the process of making reality the goals that you have set for yourself. Our solutions are fast, cost cutting and creative. We do not strive to only expand to better ways their current product or services, but also create and offer new paths for business development. Their success is also ours.

05.
Become a Partner

We work side by side with clients to achieve common goals. Our commitment to clients is a strong push that keeps us moving forward and extend their business by embracing technology developing strong partnership and providing the highest levels of customer satisfaction. We help you save time and make money, which for us are two key factors achieving. Our teams collaborate with clients to bring into focus their most valuable assets.

01. Evaluate

Providing support and assistance to customers. customer support service is the strong link between the

01. Evaluate

Providing support and assistance to customers. customer support service is the strong link between the

01. Evaluate

Providing support and assistance to customers. customer support service is the strong link between the

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